.
. AMAZON
, thank you very much, I will be eternally grateful ....
In my studies a few years ago I had to learn the difference between the terms effectiveness, efficiency and effectiveness. It was a question of examination answered correctly but today I had to re-run following a fact that has happened to me and impels me to write this blog post even Wednesday, taking time to nowhere.
explanation of the terms depends on the context in which they are used. Is not the same economic issues to talk about health issues, for instance. I suggest you not go to the dictionary because the thing is not clear, at least for me that I should be contaminated by the meanings that I managed at the time for health issues. Then I will summarize blunt, in connection with the act occurred but EFFICIENCY refers to the ability of a action to produce results in the expected direction. The EFFICIENCY is the relationship between the cost and the profit and ultimately would EFFECTIVENESS relation to the degree of satisfaction on the client.
short and put a name-example to these three catchwords: AMAZON, the U.S. company sales of books, and more, much more, by mail through the Internet. And I explain this definition with actual facts that occurred today happily.
On Sunday, three days ago, at about seven o'clock KINDLE charge its flagship product, an electronic book through internet on its website www.amazon.com. I'll just say that the total cost of the basic model with wi-fi, is 148 euros including shipping and customs fees. With sadness, I leave to more seasoned readers of inquiring the price of a similar model in any store in English.
Immediately I received an email informing me that the order was being prepared and would receive it in three days. That same Sunday afternoon I received a new e-mail which informed me that my product was shipped and gave me the tracking number of parcel delivery company, UPS, that worked like a charm.
days ago we mentioned already the things that leave you stunned at this time we just have to force yourself to try to keep abreast. One of them is the possibility to trace the package sent to you at all times. With the tracking number, better known in international parlance as "tracking" I have learned where my reader mail almost instantly. So the moment is that when today, Wednesday, three days as they had said, at 12:48 have delivered the package on arrival, I received an email at 13:24 informing me of the fact and indicating the site, building reception and name of the person who had taken charge of the shipment.
The truth is that the watch list It is rather strange and I will reflect the end of this letter as evidence.
What freaks me is the automation of business processes AMAZON is able to put a device in three days in the hands of the customer taking into account the time difference and distance. You can almost think that there stock in the warehouses of AMAZON, buy anything they're going to be enjoying three days. I repeat that I think is incredible and I can not help commenting that gives me some envy not have similar services here in our beloved country. I bought something online and I must be unlucky, but after a couple of times everything has been hit and problems. And the fattest, which failed to resolve, were with PIXMANIA, there is the data.
But if this referral is surprising in relation to AMAZON, there is much more story to tell with time in the next point of this blog over the weekend. This is not the service that AMAZON has given me and this story is just a small part, something dramatic, but not more humane, also existed. The weekend will tell in another post, aseptically and in a comparative way. The next time you need to buy a pencil and a sharpener, AMAZON will look first before making a decision.
This is the monitoring data provided by UPS. Keep in mind the time difference with the U.S. that is at least six hours
Madrid, Spain 26/01/2011 12:48 Delivered
Madrid, Spain 01/26/2011 7:25 Ready for delivery
Madrid, Spain 26/01/2011 7:21 Arrival Scan
Madrid, Spain Departure Scan 01/26/2011 7:11
Madrid, Spain Arrival Scan 26/01/2011 5:39
Madrid, Spain Registered with 4:13 26/01/2011 agency office
Madrid, Spain 01/26/2011 3:36 sgencia Registered office / Shipping
sent to Madrid, Spain 01/26/2011 3:36 Lack power of attorney, necessary for release.
Koeln, Germany 26/01/2011 3:27
output scanning Koeln, Germany 1/25/2011 22:18 Scan for your
Philadelphia, USA 01/25/2011 8:53
output scanning Philadelphia, USA 25/01/2011 0:38 export scan
Madrid, Spain 25/01/2011 5:26 Lack power of attorney, necessary for release.
Philadelphia, USA 24/01/2011 22:57 Scan of arrival
Newark, DE U.S. Departure Scan 01/24/2011 22:09
Newark, DE USA 01/24/2011 21:29 Scan of origin United States
24/01/2011 14:33 Order processed: UPS Ready
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