administrative tools that are used in an office today bear no resemblance to those used in recent years. The lack of computer configured administrative processes in two ways: by hand or machine, but to write. Clearly the ability to "do things at great speed and reliability" that allow computers have performing multiple tasks in very short process time and with minimal human intervention. But
This does not mean that the result appears to the client or user of these processes has improved over what was offered from an office manual.
At the time I worked as a clerk in a bank which had not yet reached the computer, the processes that we conducted were clearly defined. A hand or typewriter had issues to date at all times was in your hands the control of operations and therefore the information should or could give the customer. Not "falling" computers, it was necessary to "take line" and "transactions" or yes worked in administrative time needed each according to their skill at a time to give the calculator. All controlled.
now is unthinkable without a computer table. Any request you make to the person you are attending, almost always goes through a query to the display and interpretation of data dumped into it, provided that the "system" answer or the programs and data are correct. More convenient, faster, more effective .... always work. As an alternative to this, companies and institutions are being strengthened as much as possible regardless of the client or user to do things "online." Digital certificates or failing the "pin", "password" and "keys" allow one to comfortably at home to interact with the companies to take things without having to go in person to an office and what is best, at any time of day or night. As an example, in the section of banks, it can take months and months without having to go in person to an office and performed all of your transactions by "Internet."
far so good. But sometimes things are not so simple and he plays the China and has to go through administrative processes know the ordeal that may have to go through to achieve their goals.
In my work situation a few years, my monthly contribution to Social Security comes under two regimes: the self-employed and the so-called special agreement. In the end, what about getting is that the sum of the contribution bases for both reach a certain amount, which in my case coincides with the maximum limit set annually. I have signed the automatic update annual basis according to the climb, but do not know what fate of fate, the sum of both databases updated once never reach that limit, remaining a little below. The amount falls short is variable and depends on how you do the calculations Update by software, but the reality is that year after year it falls short.
If you access the website of the Social Security will see that in the services that users can take digital certificate shown the ability to update the listing of special agreements. But it must be for show, because every year I try and I get the usual access denied message. As soon as I can ascertain, this operation must be performed in an office and face can not be done via the Internet with a digital certificate.
With these rushes, every year to play first passed by the office, take antics, expect good time and submit a written request to update the base. These years back the thing worked, but not this year. The difference was that there had been only fourteen cents. A small amount but it is not the amount but the fact. Even if only one cent would apply for appropriateness. Since they have not updated the amount I requested, I have had to stop by the office a couple of times.
officials have a heart. I can not read the thoughts of the person who has handled my case, but surely and gestures has been thought to be a story that the amount of fourteen cents. But their work is to enter the amount that I have requested without going to look at the difference. The first time I went to claim it was the person who actually can make the change, so that the staff who treated me simply make a photocopy of my request, telling me not to worry and call me by phone.
too well I knew that I would call despite having duly updated my phone and my email, concerned that if I could see with my digital certificate. Passing a second time to request information on the case, the person in charge of doing if he was, but his cold reply was that it was done and receive information by mail.
The question now is deciding how long to wait until I get the mail and if it comes back to the load, more than anything to touch a little nose and see your face lemon, and also that it is clear that I boring base will give long, so learn, I hope at least, they find it easier to do your job effectively and correctly to go dizzy to the taxpayer.
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